Robert Grinsell, Owner, Robert Grinsell Travel
I've worked with ITC for almost 40 years, and the reason I place my business with them is trust!
My customers are highly valued and they place absolute faith in me to work with high quality suppliers who deliver a premium service, around the clock.
I work with ITC because I know they will deliver, each and every time. Good people to do business with!
Alison Hackett, Owner, Travel Essence
As an independent homeworker, I decided 2 years ago that it was key for my future business growth and profile within the industry, to establish myself with a preferred luxury operator.
I chose ITC for a number of reasons:
- We share the same customer profile.
- They align you with your own account manager who shares the same drive and determination to convert every enquiry
- We share the same customer values and I trust the ITC customer service department and concierge team, to reassure and deliver without question.
Amanda Matthews, Managing Director, Designer Travel
We have been working with ITC since we opened our business in 2008. Over the years we have built our business through positively working together with their teams. We find them easy and professional to work with. We truly value genuine relationships and long may this one continue.
Nadia Morris, Director, Travel Professionals
Working with ITC, for me, means quality from beginning to end, sales staff are all so knowledgeable
and a pleasure to deal with. I can relax in the knowledge that my clients holiday will be taken care of throughout, and if
anything does go wrong, ITC will always do their utmost to put it right !
Carolyn Lodge, Managing Director, Carolyn Lodge Travel
Carolyn Lodge Travel is proud to be an ITC Luxury Travel Preferred Partner.
From the creation of our agency over 28 years ago ITC (then known as Caribbean Connection) has been a proactive and supportive business associate. From our close business collaboration many good friendships have arisen both past and present.
We have a dedicated member of the ITC reservations team who looks after us superbly and on the odd occasion when something goes awry they react quickly and professionally.
ITC Luxury Travel and Carolyn Lodge Travel are ‘bound’ together by our joint philosophy of delivering the best possible service for our valued clients.
Nick Samuels, Director, Ashdown Travel
Ashdown Travel have enjoyed a highly successful partnership with ITC Luxury Travel for nearly 20 years. This relationship has a high level of trust that they will deliver the high level of standards and service that our clients expect and they have consistently delivered this over a prolonged period of time.
Their staff are all very knowledgeable and work with myself and my team so that we can give our clients the best products at a competitive price. In the very unusual occasions that things don’t go 100% to plan they never shirk responsibility and work with us to get the best possible resolution for all parties.
Andy Tomlinson, Owner, Sutton Travel
As an independent luxury travel specialist, we have access to a wide variety of tour operators.
We choose to work with ITC because they clearly care deeply about their relationship with the travel agent and most importantly, the experience delivered to our mutual customer.
Working with ITC feels like a genuine partnership, where we really do work together in a spirit of trust and co-operation.
Alison Brown, Private Consultant, Private Clients Travel
Working with ultra high net worth clients is not an easy job so having the right partner in place has become crucial, especially over the past few years.
Travel is no longer just about making a booking, you have to be able to pre-empt requirements, work with a team of people to get information and ensure absolutely nothing goes wrong as well as manage changes and last minute demands. Whoever I work with to be an expert but the patience to understand my business and my clients.
ITC manage this with absolute excellence they are the only tour operator who I trust and work with me for a solution and even if it’s not in their brochure they still somehow manage to deliver. They have never let me down and over the years they have continued to deliver over my expectations.
I am proud to call them a preferred partner to Private Clients Travel and look forward to another 10 years of partnership.